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Common Questions about Grid Connect Products

New products can be confusing: directions can sometimes be tricky, or devices may not work the way that they seem. This is why we try to provide as much technical support for our products as possible. We provide clients with the expert support of our engineers to ensure that our products run smoothly in their hands.

Grid Connect is an All-Inclusive Development Partner

Grid Connect Inc. has one of the best engineering teams in the world. Our strong development team can quickly and effectively implement your partial or complete networking/cloud-based or embedded product. For more than 20 years we have been helping customers put networking technology into their products. In the past the focus has been Ethernet, serial and propriety networks. Now days, the focus is on wireless networks like Wi-Fi, ZigBee, Bluetooth/BLE and 900 MHz.

New: CloudGate 3G/4G LTE Cellular Kits

The CloudGate Kits (Serial, Ethernet, WiFi) provided by Grid Connect are comprised of all the CloudGate components required to move local data to the cloud via 3G/LTE cellular data.

Wi-Fi - High Performance (A11) Modules

The High-Flying A11 modules are design for high performance applications normally, using 802.11b/g/n, Ethernet, and local serial ports. The A11 is available in two formats – SMT (surface mount) and DIP (2x7pins). A11 integrates an Ethernet and Wireless MAC, a baseband processor, a RF transceiver along with a power amplifier. The on-board software includes a complete Wi-Fi protocol, configuration utility and networking stack. Applications include access points, routers, serial to Ethernet, serial to Wi-Fi, Ethernet to Wi-Fi bridging and many others.

The Dangers of Protocol Overkill

Standards in the Internet of Things (IoT) are the platform by which devices can communicate. This provides a language for devices to speak in order for them to recognize one another and work in unison. Unfortunately, in recent years, corporate agendas have overshadowed the ideal consumer experience by infusing the market with an overload of protocols, creating a significant barrier to the interoperability of devices in the smart ecosystem.

Grid Connect is Connecting the Internet of Things

Connecting products to the Internet of Things (IoT) is essential to manufacturers looking to stay competitive within their industry. Adding IoT capabilities gives consumers more features. It also allows the manufacturer to stay connected with their customers while discovering new product use cases and applications that open them up to new revenue streams.

Employee Spotlight: Mary Miller, Customer Service

Because Grid Connect is such a tight-knit company, many of the employees of our company end up doing a myriad of jobs. Mary Miller is one of these people. As our customer service representative, she spends her day answering phone calls, handling RMAs, working in shipping with Budd Justice, and periodically working as an auditor for our ISO 9001:2008 certification.

Employee Spotlight: Matt Cote, Technical Support Engineer

Matt is our technical support engineer here at Grid Connect. He holds a degree in electronics and computer technology from DeVry University. Matt joined our staff about 14 months ago and fit right in. His knowledge of all things computer technology enables him to answer the variety of questions that he receives about the Grid Connect and ConnectSense products.

The Customer is [Away from Home]

At its inception, the Internet was never meant to have the capacity for household devices logging on; it was only ever used for record keeping and academic purposes. Today, a myriad of technological devices, ranging from sensors to smart cooking appliances, are being developed to connect to the Internet through Wi-Fi and other network protocols, with companies like Apple and Google leading the parade.

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