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For questions about our product, cloud services, or other matters please send us a message and someone will be in touch as soon as possible. If you have purchased a product and need help, please visit our support page.

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Contact Info

We are located in the western suburbs of Chicago and are on Central Standard Time.


Grid Connect, Inc.
1630 W. Diehl Road
Naperville, Illinois 60563 USA

Phone Number

+1 (800) 975-GRID (4743) USA Toll Free
+1 (630) 245-1445 Phone
+1 (630) 245-1717 Fax

Hours of Operation

Monday - Friday
Business Hours: 7:30 a.m. - 5:00 p.m. CST
Tech Support Hours: 9 a.m. - 5:30 p.m. CST